At 888cx, we take the privacy and security of your personal information seriously. This Privacy Policy explains exactly what data we collect when you use the 888cx platform, how we use it, who we share it with, and what rights you hold as a player. We encourage all Pakistani players to read this document carefully before registering an account or depositing funds.
Your Data, Your Rights
These six cards summarise our core privacy commitments. They do not replace the full policy below — please read all sections in full to understand your rights completely.
888cx collects only the personal data strictly necessary to operate your account, process payments, verify your identity, and comply with our regulatory obligations. We do not collect data for the sake of it.
888cx does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is yours. We share it only where required by law or strictly necessary to deliver our services to you.
All data transmitted between your device and the 888cx platform is protected by TLS encryption. Sensitive data — including payment details and identity documents — is stored using strong encryption protocols at rest as well as in transit.
As a licensed gaming operator, 888cx is required to verify the identity of all registered players. Your KYC documents — CNIC, passport, utility bills — are used solely for identity verification and anti-money-laundering compliance. They are never used for marketing.
You have the right to access, correct, and in certain circumstances delete the personal data we hold about you. You may also withdraw consent for marketing communications at any time through your 888cx account settings or by contacting our support team.
888cx retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Account data is typically retained for a period of five years following account closure in line with standard gaming regulatory requirements.
888cx operates an internationally licensed online casino and sports betting platform accessible at https://888cx.bet. References to "888cx", "we", "us", or "our" in this Privacy Policy refer to the company that owns and operates the 888cx platform under its international gaming licence.
888cx acts as the data controller in respect of all personal data collected from players who register and use the 888cx platform. As data controller, 888cx determines the purposes and means by which your personal data is processed and bears responsibility for ensuring that processing activities comply with applicable data protection obligations.
If you have any questions about how 888cx handles your personal data, please contact our support team at [email protected] before submitting any personal information to the platform.
888cx collects personal data that is necessary to provide you with a secure, compliant, and fully functional online gaming experience. The categories of personal data we collect are set out in the table below:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC / passport number, photograph | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address (city, province) | Account communications, support, verification, marketing (where opted in) |
| Financial Data | JazzCash / EasyPaisa account numbers, bank account details, USDT wallet address, transaction history | Deposit and withdrawal processing, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session duration | Platform security, fraud detection, service optimisation |
| Usage Data | Games played, bets placed, bet amounts, win/loss history, session logs | Responsible gaming monitoring, bonus eligibility, account management |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer support, dispute resolution, service improvement |
| Preference Data | Marketing opt-in status, language preferences, notification settings | Personalised communications, service customisation |
888cx collects personal data through the following channels and interactions:
888cx uses the personal data it collects for the following purposes:
888cx processes your personal data on the following legal bases depending on the nature and purpose of the processing activity:
Processing of your identity data, contact data, financial data, and usage data is necessary to perform our contract with you — that is, to operate your 888cx account, process your transactions, and deliver gaming services to you. Without this processing, we cannot provide the 888cx service.
Processing for KYC verification, AML screening, age verification, and regulatory reporting is required by our legal and regulatory obligations as a licensed gaming operator. This processing cannot be opted out of — it is a condition of account registration.
Processing for fraud prevention, platform security, service improvement, and responsible gaming monitoring is conducted on the basis of our legitimate interests as a gaming operator. We have assessed these interests and determined that they do not override your fundamental rights and freedoms.
Processing for marketing communications — promotional emails, SMS notifications about 888cx offers — is conducted on the basis of your explicit consent. You may withdraw consent for marketing communications at any time through your account settings or by emailing [email protected].
888cx does not sell, rent, or trade your personal data to third parties for commercial purposes. We share your personal data only in the following limited circumstances:
All third parties with whom 888cx shares personal data are required to implement appropriate technical and organisational security measures to protect that data and are contractually prohibited from using it for any purpose other than those specified by 888cx.
The 888cx website uses cookies and similar tracking technologies to ensure the platform functions correctly, to keep you securely logged in to your account, and to help us understand how players use the site so we can improve it.
You can control cookie preferences through your browser settings. Blocking certain cookies may affect your ability to use some features of the 888cx platform. 888cx does not use third-party advertising cookies or behavioural retargeting cookies.
888cx implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
888cx retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. Our standard retention periods are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | 5 years after account closure | Regulatory and AML compliance requirements |
| Transaction & Financial Records | 7 years after transaction date | Financial record-keeping and audit obligations |
| KYC Documents | 5 years after account closure | Anti-money-laundering regulatory requirements |
| Support Communications | 3 years after case closure | Dispute resolution and service quality records |
| Technical & Usage Logs | 12 months from collection | Security monitoring and fraud detection |
| Marketing Preferences | Until consent is withdrawn or account is closed | Consent management |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual.
As a player on the 888cx platform, you have the following rights in respect of your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request":
888cx may send you promotional communications about bonuses, new games, PSL cricket betting promotions, and other 888cx offers where you have given your explicit consent to receive such communications at the time of account registration or through your account settings.
Marketing communications may be sent via email or SMS to the contact details registered on your 888cx account. 888cx will not send marketing communications to players who have not opted in, and will not send marketing communications to players who have self-excluded from the platform.
You may opt out of marketing communications at any time by: (a) updating your notification preferences in your 888cx account settings; (b) clicking the unsubscribe link included in any 888cx marketing email; or (c) contacting [email protected] with the subject line "Marketing Opt Out". Opt-out requests will be processed within 5 business days.
Please note that opting out of marketing communications does not affect transactional communications — such as deposit confirmations, withdrawal notifications, and security alerts — which are sent as part of the 888cx service regardless of marketing preferences.
The 888cx platform is strictly for adults aged 21 years and above. 888cx does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been submitted by or on behalf of an individual under the age of 21, we will immediately close the associated account, delete the collected data, and — where appropriate — report the matter to relevant authorities.
As an internationally licensed gaming operator, 888cx may transfer your personal data to countries outside of Pakistan for processing and storage, including to our regulatory jurisdiction, payment processing partners, and cloud infrastructure providers. Such transfers are necessary to provide you with the 888cx service.
Wherever your personal data is transferred internationally, 888cx ensures that appropriate safeguards are in place to protect it to a standard at least equivalent to the protections described in this Privacy Policy. This may include contractual clauses with data processors, encryption during transfer, and access controls limiting who can process your data in the destination location.
The 888cx platform may contain links to third-party websites or services — such as game provider studios or payment gateway portals. This Privacy Policy applies solely to the 888cx platform and does not cover the data practices of any third-party website you may visit through a link from 888cx.
888cx takes no responsibility for the privacy practices of third-party websites and encourages you to review the privacy policies of any external site you visit before submitting personal data to it.
888cx reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or the services we offer. Where changes are material, we will notify registered players via email to the address on file or via an in-platform notification prior to the changes taking effect.
The updated Privacy Policy will always be accessible at 888cx.bet/privacy-policy and will state the date on which it was last reviewed at the top of the page. Your continued use of the 888cx platform following notification of any change constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints about this Privacy Policy or about how 888cx handles your personal data, please contact our dedicated privacy team in the first instance:
Email: [email protected]
Subject line: "Privacy Policy Enquiry" or "Data Rights Request"
Response time: Within 5 business days
Support availability: 24 hours a day, 7 days a week including Pakistani public holidays
888cx takes all privacy complaints seriously and will investigate and respond to each one in a fair, timely, and transparent manner. Where you are not satisfied with our response to a complaint, you may escalate the matter to the relevant regulatory authority in the jurisdiction under which 888cx operates its gaming licence.
Join thousands of Pakistani players enjoying cricket betting, live casino games, and top slots on 888cx — a platform built on security, fairness, and total transparency.